Hotel & Accommodations
Provide a Better Guest Experience
When you are bogged down with back office tasks in the hospitality industry, your guests suffer. As a hotel manager or resort owner, or a decision maker at one of these types of establishments, you likely already outsource something in order to clear up a little room on your plate. If you don’t, trying out outsourcing will leave you wondering how you ever did without it at all. Not only does outsourcing duties, like reservation taking, save time, getting it done without all the hassles of a full-time employee saves up to 70% off your bottom line.
Provide a Better Guest Experience
When you are bogged down with back office tasks in the hospitality industry, your guests suffer. As a hotel manager or resort owner, or a decision maker at one of these types of establishments, you likely already outsource something in order to clear up a little room on your plate. If you don’t, trying out outsourcing will leave you wondering how you ever did without it at all. Not only does outsourcing duties, like reservation taking, save time, getting it done without all the hassles of a full-time employee saves up to 70% off your bottom line.
Roles You Can Outsource With Us
Our expert remote employees can assist your business from end-to-end. Whether you need to find new customers, take care of current ones, or run your back office, there’s no longer any excuse to not focus on fine-tuning guest experience in all the incredible ways you’ve wanted to but have not found the time for. It’s our job to provide you every outsourcing option available, and it’s your job to know what outsource roles would work best for your operations, and which would be better left to your in-person team.
Hotel & Accommodations Services
Reservations
When customers are ready to book, you don’t need to waste time creating their bookings when the job can be outsourced. However, if you hire the wrong outsourcing company, even simple tasks like taking reservations can lead to losing customers. At SkyeDesk we make sure the remote experts you hire understand the culture of your operation.
Customer Service Reps
Just like reservations, CSRs can be outsourced but they need to fit into your culture. The customers who stay in mid-level hotels have very different expectations from those who pay the equivalent of a monthly mortgage for a single night’s stay.
Customer Service Reps
Just like reservations, CSRs can be outsourced but they need to fit into your culture. The customers who stay in mid-level hotels have very different expectations from those who pay the equivalent of a monthly mortgage for a single night’s stay.
Payment Processors
You want to process payments as quickly as possible while maintaining the highest level of security you can provide your customers.
Accountants/Bookkeepers
Our expert accountants and bookkeepers keep your financial picture crystal clear, handling the billing, receivables, payroll, collections and other financial processing tasks for your hotel. In an industry with slim margins, always understand the state of your books.
Accountants/Bookkeepers
Our expert accountants and bookkeepers keep your financial picture crystal clear, handling the billing, receivables, payroll, collections and other financial processing tasks for your hotel. In an industry with slim margins, always understand the state of your books.
Digital Marketing Specialists
The hospitality industry is very competitive and as such requires excellent digital marketing. Content on websites that compels customers to book a stay, and content on social media that creates a mood that stands out, is essential. From this foundation of authority you will be able to secure more bookings.
Benefits of Outsourcing for Hospitality
Running a hotel is expensive, and if you don’t keep a high enough booking percentage, it will be hard to stay in business.
Technology: When you outsource with our pros, they keep up on the latest technology, which means you don’t have to and, more importantly, don’t have to pay to in an industry that only averages profit margins of around 30%.
Specialization: Taking care of guests, letting them leave the responsibilities of life behind for a moment—that’s what you do best. But when you have to multitask too much, the quality of everything goes down; however, outsourcing with SkyeDesk means getting linked up with real expertise. Just like you may outsource your linen locally and find that your provider does such a great job because they specialize in it, unlike your hotel staff, the same goes for our professionals.
Improved Security: You’re dealing with highly confidential guest data at all times, and if that data were to be compromised, current guests would tell others and your bookings would drop. You need industrial grade security measures at a pricepoint that improves your margins. We can help.
Software Proficient: The hospitality industry is becoming more efficient every year due to emerging software. You don’t need to waste time training your current employees, simply let our remote experts apply their software skills to your existing accommodations.
The SkyeDesk Difference
Hospitality has arguably the highest labor needs of any industry, with guest needs being waited on at all times. The essence of hospitality is the provision of an experience where, as a customer, you don’t have to do anything and can step away from the busy routine of life. SkyeDesk allows you to focus on improving guest experience by spending less time on back office work. Call us today to learn how you can save over 70% off your operational costs.
Benefits of Outsourcing for Hospitality
Running a hotel is expensive, and if you don’t keep a high enough booking percentage, it will be hard to stay in business.
Technology: When you outsource with our pros, they keep up on the latest technology, which means you don’t have to and, more importantly, don’t have to pay to in an industry that only averages profit margins of around 30%.
Specialization: Taking care of guests, letting them leave the responsibilities of life behind for a moment—that’s what you do best. But when you have to multitask too much, the quality of everything goes down; however, outsourcing with SkyeDesk means getting linked up with real expertise. Just like you may outsource your linen locally and find that your provider does such a great job because they specialize in it, unlike your hotel staff, the same goes for our professionals.
Improved Security: You’re dealing with highly confidential guest data at all times, and if that data were to be compromised, current guests would tell others and your bookings would drop. You need industrial grade security measures at a pricepoint that improves your margins. We can help.
Software Proficient: The hospitality industry is becoming more efficient every year due to emerging software. You don’t need to waste time training your current employees, simply let our remote experts apply their software skills to your existing accommodations.
The SkyeDesk Difference
Hospitality has arguably the highest labor needs of any industry, with guest needs being waited on at all times. The essence of hospitality is the provision of an experience where, as a customer, you don’t have to do anything and can step away from the busy routine of life. SkyeDesk allows you to focus on improving guest experience by spending less time on back office work. Call us today to learn how you can save over 70% off your operational costs.