Managed Service Provider
Offload IT Problem Areas & Free Up Time
Do you have a part of your IT that is just dragging your operations down? Most businesses do, and offloading that onto a management team is the essence of MSP. Just like outsourcing itself frees you up to focus on the core competencies of your role as a decision maker, managed service providers also do just that. Combine MSP with outsourcing in the Philippines and you have an absolutely low cost, supercharged solution to virtually any of your IT problems. Some examples of roles we hire for include ICT support officers, help desk engineers, system architects, service desk analysts, product management specialists, and desktop support engineers. When you outsource your IT to SkyeDesk, you don’t have to do it in-house, freeing up time to focus on what matters. While this concept can be applied to any work you have us help you with, we take particular pride in our IT managed services because IT is the backbone of most businesses, no matter their size. We have the expertise, support and technology required to execute on your SLAs and KPIs.
Issues Our Managed Systems Teams Solve
Any IT issue you have, our managed systems team can solve it and tailor your IT strategy to protect against it in the future.
Offload IT Problem Areas & Free Up Time
Do you have a part of your IT that is just dragging your operations down? Most businesses do, and offloading that onto a management team is the essence of MSP. Just like outsourcing itself frees you up to focus on the core competencies of your role as a decision maker, managed service providers also do just that. Combine MSP with outsourcing in the Philippines and you have an absolutely low cost, supercharged solution to virtually any of your IT problems. Some examples of roles we hire for include ICT support officers, help desk engineers, system architects, service desk analysts, product management specialists, and desktop support engineers. When you outsource your IT to SkyeDesk, you don’t have to do it in-house, freeing up time to focus on what matters. While this concept can be applied to any work you have us help you with, we take particular pride in our IT managed services because IT is the backbone of most businesses, no matter their size. We have the expertise, support and technology required to execute on your SLAs and KPIs.
Issues Our Managed Systems Teams Solve
Any IT issue you have, our managed systems team can solve it and tailor your IT strategy to protect against it in the future.
Why Our Managed Services Over Others?
Focus on Security: Without security your IT will not be successful. We create a foundation of cybersecurity for you while understanding that ongoing training and security awareness for your team is essential.
End-to-End IT Strategy: Nobody knows your company better than you. It’s your vision and you’re the one risking it all. That’s why when we sit down with you we focus our full attention on understanding your goals, which we continuously flow with, adjusting your IT strategy as new cybersecurity threads, practices and technologies emerge.
Dedicated IT Support Team: We don’t cycle you through a bunch of random IT specialists because we know how important it is to build a relationship with the same individuals performing your IT work. We only provide a dedicated team of support specialists.
Managed Services Custom Designed: There is no one-size-fits-all solution for IT. Your company is unique and so are our managed services solutions, designed by our solutions architects to suit your company right now, with the ability to change as needs change.
IT Budget & Schedule: Surprise costs and unexpected downtime are reduced by our strategic planning for your managed services. Every major initiative is outlined one to two years in advance. While we already stated we like to remain flexible, we also strike a balance between flexibility and structure that allows us to achieve the highest level of success for your company.
Managed Service Provider
Network Management
Declining VoIP quality, bandwidth use peaks, databases failing without obvious cause, customers complaining about slow websites—these are just a few of the problems that result from security breaches. You need to be able to predict network problems before they create a crisis, and that’s just what we try to do with our defined protocols and tool set.
Disaster Recovery
Our resources and training allow you to bring your organization back from the brink once disaster occurs, including getting your network back up and running, as well as replacing equipment and services. It’s not enough to react quickly when issues arise, you have to have a disaster preparedness plan in place beforehand. We define contingency politics, service-level expectations and outline technology infrastructure and inventory assets.
Disaster Recovery
Our resources and training allow you to bring your organization back from the brink once disaster occurs, including getting your network back up and running, as well as replacing equipment and services. It’s not enough to react quickly when issues arise, you have to have a disaster preparedness plan in place beforehand. We define contingency politics, service-level expectations and outline technology infrastructure and inventory assets.
Data Backup & Recovery
W/hat do you do when an employee or you yourself deletes a file or folder crucial to a project? Usually the answer is to scramble, if you even know how to recover the item. Our team however will help you recover the data as quickly as possible. We craft a custom backup plan that takes the following concepts into consideration: the best time to perform your backups; how to store the backups off-site, if required; equipment on hand at your site to perform backups; how quickly you need your data back; how important various data is and, of course, how often this data is subject to change.
Spam/Virus Protection
If you think your goals as a decision maker are safe online, you’re mistaken, and without an effective protection program against malware, viruses and spam, you will be affected at least once. We scan all data and email before it ever gets to IT systems, but this is simply step one in our anti-virus and anti-spam protection plan. We also continuously monitor for threats and fix them when they do arise, after giving you a full briefing of course.
Spam/Virus Protection
If you think your goals as a decision maker are safe online, you’re mistaken, and without an effective protection program against malware, viruses and spam, you will be affected at least once. We scan all data and email before it ever gets to IT systems, but this is simply step one in our anti-virus and anti-spam protection plan. We also continuously monitor for threats and fix them when they do arise, after giving you a full briefing of course.
Why Hire SkyeDesk For Your IT Management Over Others
If you hire the wrong IT management team, you run the risk of harming your entire business. Our remote staff of experts are industry leaders with their fingers on the pulse of what is defining the cutting edge of technology today. Call SkyeDesk today to discuss further your ability to save over 70% off your current labor costs alone on managed provider services.
Why Hire SkyeDesk For Your IT Management Over Others
If you hire the wrong IT management team, you run the risk of harming your entire business. Our remote staff of experts are industry leaders with their fingers on the pulse of what is defining the cutting edge of technology today. Call SkyeDesk today to discuss further your ability to save over 70% off your current labor costs alone on managed provider services.